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FAQ - Importing Cars from China
Answers to the most common questions from international dealers and importers.
FAQ – Vehicles & Orders
We export brand-new and used passenger cars, commercial vehicles, construction equipment, and genuine auto parts, meeting the needs of global dealers and importers.
We accept both single-car purchases and bulk orders. Single-car orders are suitable for testing the market or first-time cooperation, while bulk orders offer better shipping efficiency and cost advantages for dealers.
Absolutely. With our domestic dealership network and manufacturer partnerships, we can source vehicles on request, including specific models or configurations for your market.
Yes. We support third-party inspection and escrow payment to ensure transparency and secure international transactions.
We work with Chinese domestic brands and joint-venture brands, covering both new energy vehicles (EVs) and traditional fuel cars, giving our clients a wide selection to fit their market needs.
Yes. All used cars undergo full inspection and come with detailed reports, photos, and videos, ensuring transparency and confidence in your purchase.
We accept T/T (wire transfer), L/C (Letter of Credit), and other secure international payment methods, suitable for different types of dealers and importers.
FAQ – Export & Logistics
Yes. We handle the entire export process, including vehicle sourcing, inspection, ownership transfer, export documentation, customs clearance, and international shipping.
We ship from major Chinese ports, including Shanghai, Ningbo, Guangzhou (Nansha), Tianjin, and Qingdao, ensuring flexible export options.
Yes. We can combine multiple vehicles into one container or arrange mixed shipments to optimize cost and efficiency for bulk orders.
Yes. We can arrange marine insurance to protect your vehicles during transportation, providing peace of mind for international shipments.
Shipping usually takes 20–45 days, depending on your destination port, shipping method, and vessel schedule.
We support Ro-Ro (Roll-on/Roll-off), container shipping, and bulk shipment. The best option depends on your destination, order size, and cost requirements.
We handle all export clearance in China and provide complete documentation for your local import process. We can assist or guide your local agent if needed.
FAQ – After-sales & Support
Brand-new cars: Covered by the manufacturer’s warranty, which may vary depending on brand and destination.
Used cars: Fully inspected before export, with detailed inspection reports provided.
Yes. We offer genuine auto parts and technical support, helping our clients maintain and service the vehicles in their local markets.
Absolutely. We aim to build long-term partnerships, offering stable vehicle supply, spare parts support, and flexible cooperation models to help you expand your market.
If any quality or shipping-related issue occurs, we will review inspection reports and shipping insurance to provide a solution or compensation based on the actual situation.
Yes. We can provide technical manuals, maintenance guides, and basic support documents to assist your local team.
Didn’t find your answer? Contact us for personalized assistance.
SinoAutoGo is a trusted Chinese vehicle exporter, providing brand-new and used cars, commercial vehicles, and auto parts to dealers worldwide.